Our Helpdesk is dedicated to our Registered users.

Where can I check the status of my order?

Your order status is available from your dashboard, under “orders” left-menu, once connected to your account.

I received my access, how can I confirm my order?

We made a short video, to show you how to confirm your order and update your delivery details. We invite you to watch it right here: Watch the video

What is the length of the USB cable?

The cable is long enough (40cm – 15,7in), to be plugged on the right or left side of your laptop; depending on the side your USB ports are located. However, a longer cable will be available soon on our web store if you need it for a stand-alone use.

Can I switch from Mac to Windows?

Yes, definitely! Le Slide has been developed to run on both operating systems. All you have to do, is purchasing an additional mounting kit on our web store (4 pads) – available soon.

Can I buy an additional mounting kit?

Yes, additional mounting kits will be available soon in our online store.

How easy it is to attach and detach the device?

We wanted it as easy as possible. All you have to do is plugging/unplugging the USB cable, and attaching the Slide to the 4 pads.

How about distribution, re-selling or sponsoring?

We are always open to new partnerships 🙂 If you are interested in distributing Le Slide, please visit this link. If you are more interested in re-selling it, you can click here. And for any other kind of partnerships, we invite you to click here. For any other inquiry, please, feel free to contact us. We would be glad to discuss it with you. You can drop us a line right here : hello@slidenjoy.com

Where can I buy a Slide?

Le Slide is only available from our online store, at the moment, you can access it here.

How can I find the closest store to buy a Slide?

At this time, Le Slide can only be ordered from our website. A store locator will be available soon, from our menu.

Are you shipping in my country?

Yes, we ship worldwide.

Can I customize the engraving design?

The text you can enter in the customization field (from your order configurator) is the only setting you can edit. For other details, it is unfortunately not possible to change anything, the engraving matrix is preset.

Can I still change my order details once I confirmed it?

We are sorry, for stock management reasons, your order is no longer modifiable, once you confirmed it.

I would like to change my address but I have already confirmed. Is it still possible?

We invite you to log into your account, and create a ticket from the “Support / Ticket” section, available in the left-menu. Depending on the state of your order, it is sometimes still possible for us to update your delivery address in the system before shipment, however we can not guarantee anything.
By confirming your orders details, you have agreed to no longer make any changes to it.

Are special characters accepted for engraving customization?

Engraved characters accepted are the 26 characters of the alphabet, lower and upper case as well as the numbers from 0 to 9.

I previously sent you a customized design, is this option still available?

If you are a Kickstarter backer, you can see in your order details that you have been upgraded as promised.

Customizable designs are no longer available, it only concerned the regular ABS version, and as you have been upgraded to premium, which is of a higher value than the one you initially ordered, it is no longer possible.

What payment methods do you accept?

We accept VISA and MASTERCARDS credit cards as well as the following ones (iDeal, Bancontact, Przelewy24, Belfius, DPS, ING Home’Pay, SOFORT, Giropay and KBC/CBC Payment) and bank transfers.

What should I know regarding VAT?

We strongly encourage you to check all information on the following link : http://europa.eu/youreurope/business/vat-customs/buy-sell/index_en.htm

What kind of connector? Can it be powered and driven by a single USB cable? Without external powering?

Le Slide has been developed in such a way that it can work on USB Type-C, USB 3 and USB 2.

You will therefore have the possibility to run it on the port of your choice 😉

If your laptop is not powerful enough or is too old, no problem, a power supply is provided. 

How does the Slide work?

We wanted it as simple as possible. All you have to do, is sticking the mounting kit (4 pads) before first use (see in the user manual). Then, you will be able to clip it on the back of your laptop screen, and mount / dismount it easily, at your convenience, instantly. The connection to the laptop is made from a single USB cable 🙂

Will the laptop tilt backward after attaching the screens?

No, Le Slide has a slim stand to maintain it.

Are there any controls to change the brightness?

Yes, you can do it directly from a software included.

Is the cable part of the screens, or provided separately and plugged in?

Cable is apart from the device. It could be swapped if needed. Le Slide is delivered with 2 different cables. One “USB Type-C” and one “USB 3.0”.

Any compatibility with Linux?

According to the feedback received, our solution works on some Linux distributions, such as Ubuntu. However, we do not guarantee anything.

What is the power consumption of the screens?

Le Slides consumes about 30 to 50 % of the battery life when both additional monitors are switched on.

Le Slide does not have any battery. One single USB cable is sufficient to power both monitors. If your laptop is not powerful enough or is too old, a power supply is provided. 

What size should I choose between 13″ – 15″ and 17″ models?

Even if Le Slide has been developed in such a way that it can work on all laptops, regardless of their size (13″, 15″, 17″ ..), we always recommand you to choose the same model as your laptop size 😉

Contact us through our

The chat is open from 10:00 am - 4:00 am, Monday to Sunday

Contact us by email:

support@slidenjoy.com

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Choose your language or your currency

Products may have different prices and availability based on country/region.

Choose your currency

Currency

  • Japanese Yen (JPY) - available soon
  • British Pound (GBP) - available soon
  • Swiss Franc (CHF) - available soon
  • Canadian Dollar (CAD) - available soon
  • Australian Dollar (AUD) - available soon
  • Indian Rupee (INR) - available soon
  • Yuan or Chinese renminbi (CNY) - available soon

Choose your language

  • English
  • Français -
    bientôt disponible
  • 中文 - 即将推出 
  • Русский - скоро будет
  • Español - disponible pronto